Inscrit le: 29 Juil 2017
|Posté le: Mer 22 Nov - 11:56 (2017) Sujet du message: Cannot Download TV or Movies on Xfinity app
I have used the TV GO app with great success downloading content for when I travel. Now that I have been forces over to the xfinity tv app I can no longer do this. I have xfinity 1 but for some reason the download option does not appear when I select a tv show or a movie - even though I filter for downloadability. I contacted customer service and spent 40 minutes with someone that really didnt know anything about the app. I also tried the chat feature. No one can seem to answer. I believe it must be a simple setting issue or something. Yes I have deleted the app and reloaded it a few times. Does anyone else have this issue?
I didn't find the right solution from the Internet.
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